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Nancy Douyon: Listening is the best hiring skill
Nancy Douyon has a remarkable story that lead her into a career in technology. From her childhood in Haiti, to moving to Boston and taking part in an MIT program as a kid, to running away from home and then teaching as a teenager, and on to design roles at Google and Uber, Nancy’s unconventional path gives her a unique perspective on how to approach product design for an audience that includes everyone.
We chat with Nancy about her initial reluctance to enter a technical field despite her talent, how she thinks about making sure research represents a diverse set of users, and understanding global perspectives in product design.
Approach hiring by looking at someone’s story
Tips for making user research more representative
How to tackle ethical product design
Quick episode summary:
2:03 Roundtable discussion
35:39 Interview with Nancy Douyon